Post by corsair67 on Dec 12, 2005 10:29:57 GMT 12
Interesting follow-up news regarding an incident that occurred on a Jetstar A320 on Friday evening.
Jetstar to pursue cost of gas emergency
Steve Creedy
December 12, 2005
JETSTAR will investigate whether it can recoup the estimated $100,000 cost of an emergency landing on Friday from the passenger who caused it by bringing a dangerous gas cylinder on board.
A Cairns-bound flight carrying 163 passengers was forced to turn back to Brisbane after fumes from the the leaking butane cylinder spread through the aircraft.
Two crew members and at least four passengers, including an infant, were taken to hospital suffering nausea and respiratory irritation.
The airline grounded the Airbus A320 involved and was forced to bring in a Boeing 717 from Newcastle that night to take some of the passengers to Cairns. It paid for hotel accommodation for other passengers and flew them to Cairns the next day on Qantas and Jetstar services.
Jetstar spokesman Simon Westaway last night criticised the passenger, who failed to declare the butane cylinder when he checked in his luggage, as "agaloot".
Mr Westaway said the airline had asked that charges be laid against the man and had taken up the matter with the Civil Aviation Safety Authority and the Australian Transport Safety Bureau to see how it could be taken forward.
He estimated the total cost to Jetstar was about $100,000 and said the airline was looking at whether it could recover the cost from the passenger.
"This individual has caused us a lot of problems and it sends a very strong message that customers who travel by air need to have a duty of care similar to airlines and airports," he said.
"They need to declare items that aren't fit for travel."
The cylinder was detected when it reached Cairns on board the 717 after a search of passengers initially failed to locate it.
"We still had a whiff that there was some sort of odour but you couldn't really smell it on the 717 because it has different air-conditioning arrangements," Mr Westaway said.
He said the airline did a full audit of its flight to make sure staff were asking passengers if they were carrying items that could be dangerous goods.
"We are absolutely satisfied with our systems," he said.
"I think our response was first rate. It's just disappointing that one individual ... has created a lot of problems and disrupted a lot of people."
Some people really shouldn't be allowed anywhere near aircraft. Every airport in Australia that I have been to has a large display cabinet on prominent display full of items that should not be taken on board aircraft, but some passengers just always seem to think they know best!
I hope that Jetstar does take action against this fool to recover their losses.
Jetstar to pursue cost of gas emergency
Steve Creedy
December 12, 2005
JETSTAR will investigate whether it can recoup the estimated $100,000 cost of an emergency landing on Friday from the passenger who caused it by bringing a dangerous gas cylinder on board.
A Cairns-bound flight carrying 163 passengers was forced to turn back to Brisbane after fumes from the the leaking butane cylinder spread through the aircraft.
Two crew members and at least four passengers, including an infant, were taken to hospital suffering nausea and respiratory irritation.
The airline grounded the Airbus A320 involved and was forced to bring in a Boeing 717 from Newcastle that night to take some of the passengers to Cairns. It paid for hotel accommodation for other passengers and flew them to Cairns the next day on Qantas and Jetstar services.
Jetstar spokesman Simon Westaway last night criticised the passenger, who failed to declare the butane cylinder when he checked in his luggage, as "agaloot".
Mr Westaway said the airline had asked that charges be laid against the man and had taken up the matter with the Civil Aviation Safety Authority and the Australian Transport Safety Bureau to see how it could be taken forward.
He estimated the total cost to Jetstar was about $100,000 and said the airline was looking at whether it could recover the cost from the passenger.
"This individual has caused us a lot of problems and it sends a very strong message that customers who travel by air need to have a duty of care similar to airlines and airports," he said.
"They need to declare items that aren't fit for travel."
The cylinder was detected when it reached Cairns on board the 717 after a search of passengers initially failed to locate it.
"We still had a whiff that there was some sort of odour but you couldn't really smell it on the 717 because it has different air-conditioning arrangements," Mr Westaway said.
He said the airline did a full audit of its flight to make sure staff were asking passengers if they were carrying items that could be dangerous goods.
"We are absolutely satisfied with our systems," he said.
"I think our response was first rate. It's just disappointing that one individual ... has created a lot of problems and disrupted a lot of people."
Some people really shouldn't be allowed anywhere near aircraft. Every airport in Australia that I have been to has a large display cabinet on prominent display full of items that should not be taken on board aircraft, but some passengers just always seem to think they know best!
I hope that Jetstar does take action against this fool to recover their losses.